Case Study
AAA Camps LP
How AAA Camps LP streamlined employee onboarding and compliance across 50+ employees and 2 locations, achieving an NPS score of 92.
The Challenge
Compliance requirements were difficult to manage, and the employee onboarding process was overwhelming and manual across two locations.
The Solution
Symply automated W-4 and I-9 processing, streamlined digital onboarding, and provided compliance tools tailored to the camp industry.
Results
Automated W-4 and I-9 collection and processing
NPS score of 92 from employees and management
Streamlined onboarding across 2 locations with 50+ employees
“Symply made it easy to handle our employee onboarding.”
Mike Stillson
Director, AAA Camps LP
About AAA Camps LP
AAA Camps LP operates youth camp programs across two locations with over 50 employees. The camp industry presents unique payroll and HR challenges: seasonal hiring surges, young workers who may be new to the workforce, and strict compliance requirements for organizations that work with children.
The Challenge
Onboarding dozens of employees each season was an overwhelming process. W-4 and I-9 forms had to be collected, verified, and filed for every new hire, and with seasonal turnover, this happened at scale multiple times per year. Compliance was a constant concern, as the camp industry has specific requirements that must be met without exception. The manual onboarding process was consuming management time that should have been spent preparing programs and training staff.
The Symply Solution
Symply implemented a digital onboarding system that automated the collection and processing of W-4 and I-9 forms. New hires could complete their paperwork online before their first day, reducing the administrative bottleneck during seasonal ramp-up. Compliance tools ensured that all required documentation was collected and properly filed, giving management confidence that nothing would fall through the cracks. The system worked seamlessly across both locations, providing a unified onboarding experience.
The Results
The transformation was reflected not just in efficiency metrics but in satisfaction scores. Automated W-4 and I-9 processing eliminated the paper-based bottleneck that had plagued previous seasons. The streamlined onboarding experience across both locations meant new hires were ready to start faster, and managers spent less time on paperwork. Most telling was the NPS score of 92, indicating that both employees and management found the experience exceptionally positive. The camp could now focus on what matters most: creating great experiences for the young people they serve.